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Terms of Service

Effective date: February 8, 2026

1. Acceptance of Terms

By accessing or using Emika ("the Service"), operated at emika.ai and app.emika.ai, you agree to be bound by these Terms of Service ("Terms"). If you do not agree, do not use the Service.

These Terms constitute a legally binding agreement between you and Emika ("we," "us," or "our"). We may update these Terms from time to time — continued use after changes means you accept them.

2. Eligibility

You must be at least 18 years old to use Emika. By creating an account, you represent that you are at least 18 and have the legal capacity to enter into these Terms. If you are using Emika on behalf of an organization, you represent that you have authority to bind that organization to these Terms.

3. Account Registration & Security

To use the Service, you must create an account with accurate and complete information. You are responsible for:

  • Maintaining the confidentiality of your login credentials
  • All activity that occurs under your account
  • Notifying us immediately at [email protected] if you suspect unauthorized access

We are not liable for any loss arising from unauthorized use of your account.

4. The Service

Emika provides AI employees — autonomous AI agents that run on dedicated servers. Each AI employee has its own container, persistent memory, file storage, and shell access. AI employees can build applications, automate workflows, connect to 130+ APIs and tools, run scheduled tasks, browse the web, and send messages on your behalf.

4.1 Free Trial

We offer a free trial with no credit card required. The free trial may be limited in features, usage, or duration. We reserve the right to modify or discontinue the free trial at any time without notice.

4.2 Paid Plans

Paid plans provide additional features, resources, and capacity. Payment terms, pricing, and billing cycles are presented at the time of purchase. All fees are non-refundable unless otherwise stated or required by law.

5. Acceptable Use

You agree not to use the Service to:

  • Violate any applicable law or regulation
  • Engage in illegal activity of any kind
  • Harass, abuse, threaten, or harm others
  • Send spam, phishing, or unsolicited messages
  • Distribute malware, viruses, or malicious code
  • Attempt to gain unauthorized access to any system or network
  • Scrape, crawl, or collect data in violation of third-party terms
  • Generate content that is illegal, defamatory, or infringes on others' rights
  • Circumvent usage limits, security measures, or access controls
  • Resell or redistribute the Service without our written permission
  • Use the Service in any way that could damage, disable, or impair it

We reserve the right to suspend or terminate accounts that violate this policy, at our sole discretion and without prior notice.

6. AI Employee Limitations

AI employees are artificial intelligence systems. They are not perfect and can make mistakes. By using the Service, you acknowledge and accept that:

  • AI employees may produce inaccurate, incomplete, or inappropriate outputs
  • AI employees may misinterpret instructions or take unintended actions
  • AI-generated content should be reviewed before being relied upon for important decisions
  • AI employees do not replace professional advice (legal, medical, financial, etc.)
  • We do not guarantee any specific results, accuracy, or performance

You are solely responsible for reviewing, verifying, and approving any actions taken or content produced by your AI employee.

7. API Keys, Credentials & Integrations

The Service allows you to connect third-party services by providing API keys, credentials, and other authentication tokens. By providing these:

  • You grant your AI employee permission to use them on your behalf
  • You are solely responsible for the security and proper use of your credentials
  • You accept all responsibility for actions performed using your credentials, including any costs, charges, or consequences incurred through third-party services
  • You represent that you have the right to use these credentials and that doing so does not violate any third-party terms

We store credentials securely on our servers but cannot guarantee absolute security. You should use credentials with the minimum necessary permissions and revoke them if you suspect compromise.

8. User Responsibility

You are responsible for everything your AI employee does. This includes but is not limited to:

  • Messages sent on your behalf
  • Code written, deployed, or executed
  • Files created, modified, or deleted
  • API calls made to third-party services
  • Data accessed, processed, or transmitted
  • Any costs incurred through connected services

You should monitor your AI employee's activity and maintain appropriate oversight. Emika is a tool — you are the operator.

9. Intellectual Property

9.1 Your Content

You retain ownership of all content you create, upload, or generate through the Service ("User Content"). By using the Service, you grant us a limited license to store, process, and display your content solely to provide the Service to you.

9.2 Our Platform

Emika, including its software, design, branding, documentation, and all related intellectual property, is owned by us. Nothing in these Terms grants you any right to use our trademarks, logos, or branding without our written permission.

9.3 Feedback

If you provide feedback, suggestions, or ideas about the Service, we may use them without any obligation to you.

10. Data Handling & Storage

Your data is stored on dedicated servers hosted by Hetzner in Germany, within the European Union. We use MongoDB databases and isolated Docker containers for each user. For more information about how we handle your data, please see our Privacy Policy.

11. Service Availability

We strive to keep the Service available and reliable, but we provide it on a "best effort" basis. Specifically:

  • We do not guarantee any specific uptime or availability
  • There is no Service Level Agreement (SLA), especially for free-tier users
  • The Service may be interrupted for maintenance, updates, or unforeseen issues
  • We may modify, suspend, or discontinue features at any time

We will make reasonable efforts to notify you of planned maintenance or significant changes.

12. Termination

You may stop using the Service and close your account at any time by contacting us at [email protected].

We may suspend or terminate your account at any time, with or without notice, if:

  • You violate these Terms or our Acceptable Use Policy
  • Your use poses a risk to the Service, other users, or third parties
  • We are required to do so by law
  • We discontinue the Service

Upon termination, your right to use the Service ceases immediately. We may delete your data after a reasonable retention period following termination.

13. Limitation of Liability

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. We disclaim all warranties, including but not limited to merchantability, fitness for a particular purpose, non-infringement, and accuracy.

To the maximum extent permitted by law:

  • We are not liable for any indirect, incidental, special, consequential, or punitive damages
  • We are not liable for any loss of profits, data, revenue, goodwill, or business opportunities
  • We are not liable for any damages arising from your use of third-party services through Emika
  • We are not liable for any actions taken by your AI employee
  • Our total liability to you for any claims arising from the Service shall not exceed the amount you paid us in the 12 months preceding the claim, or €100, whichever is greater

14. Indemnification

You agree to indemnify, defend, and hold harmless Emika and its officers, directors, employees, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising from:

  • Your use of the Service
  • Your violation of these Terms
  • Your violation of any law or third-party rights
  • Actions taken by your AI employee
  • Your User Content
  • Your use of third-party credentials and integrations

15. Governing Law & Disputes

These Terms are governed by and construed in accordance with the laws of the Federal Republic of Germany, without regard to conflict of law principles. Any disputes arising from these Terms or the Service shall be subject to the exclusive jurisdiction of the courts in Germany.

If you are a consumer in the European Union, nothing in these Terms affects your statutory rights under applicable consumer protection laws.

16. Changes to These Terms

We may modify these Terms at any time. When we make material changes, we will notify you by updating the effective date at the top of this page and, where appropriate, by email or in-app notification. Your continued use of the Service after changes take effect constitutes acceptance of the updated Terms.

17. General

  • Severability: If any provision of these Terms is found unenforceable, the remaining provisions remain in full force.
  • Waiver: Our failure to enforce any provision is not a waiver of our right to do so later.
  • Entire Agreement: These Terms, together with our Privacy Policy, constitute the entire agreement between you and Emika regarding the Service.
  • Assignment: You may not assign your rights under these Terms without our consent. We may assign ours at any time.

18. Contact

If you have questions about these Terms, contact us at:

Email: [email protected]
Website: emika.ai

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